VII. Refund Policy
SSDA operates an “Easy Refund Guarantee”. If you decide you no longer wish to participate in manual transmission lessons through SSDA, we will refund any funds remaining in your Customer Account in line with the refund terms below, without charge.
For security reasons, any refund of your funds will be made back to the card from which the original payment was taken. If for any reason those card details have become invalid before any refund can be made, SSDA reserves the right to verify the identity of the person requesting the refund and seek verification of the validity of any alternative card or bank account details provided by you.
Our “Easy Refund Guarantee” only applies to funds initially paid to SSDA and held on your behalf in the Client Account. If you pre-paid for a package of hours, whether at full price, or discounted, any partial refund will be based on the non-discounted, price per hour for our manual transmission lessons.
Any funds paid directly to your instructor are not protected by this guarantee.
Funds paid to SSDA for prepaid manual transmission lessons to be provided by your instructor must be applied to manual transmission lessons by you within six months of the date of your original payment to SSDA. You acknowledge that after the expiry of this six-month period, you will not be entitled to a refund of any funds not applied to manual transmission lessons or to utilize these funds for booking further manual transmission lessons. If, at any point during this six-month period you determine that you do not wish to take any more of your prepaid manual transmission lessons, you are entitled to a refund of the balance of your funds. To request a refund, call SSDA at 617-514-0445 or email us at email@example.com.
You can only pay for manual transmission lessons via the methods outlined above. You cannot pay for lessons via any other method and neither SSDA nor your instructor accept any liability for monies for lessons paid for by any other method than those outlined above. We do not for example arrange lessons through any social media channel or auction site or any other website. Where a partner promotion offers discounted lessons, a promotion code will be provided to enable you to purchase the discounted lessons on our website center. If you are in any doubt about the validity of any offer you find, online or elsewhere, for manual transmission lessons with an SSDA instructor, please call SSDA at 617-514-0445 for assistance.
- Code of Conduct:
- You will arrive on time.
- You will not damage the vehicle in any way.
- You will be clean and bathed prior to the lesson.
- You will abide by the wishes of others while in the car, including but not limited to, the volume of your voice and music, storing any food that is determined to be offensive or irritates the allergies of others.
- You will obey all laws and posted rules of the road during the duration of your lesson.